Terms & Conditions
Last Updated: April 24, 2026
1. Overview
This website is operated by PetJoyVault. Throughout the site, the terms “we”, “us” and “our” refer to PetJoyVault. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
2. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.
3. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
4. Products and Prices
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Prices: Prices for our products are subject to change without notice.
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Dropshipping Model: PetJoyVault operates on a dropshipping model. This means we curate products from third-party suppliers who fulfill orders directly to you.
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Product Display: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
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Limitations: We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.
5. Billing &Account Information
We reserve the right to refuse any order you place with us. Payments are processed securely via Stripe. By providing payment information, you represent that you have the legal right to use the payment method selected.
6. Third-Party Links & Tools
We may provide you with access to third-party tools (such as order tracking via CJdropshipping or ZenDrop) which we neither monitor nor have any control over. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
7. Shipping & Delivery
All shipments are subject to our Shipping Policy. Delivery times are estimates provided by our fulfillment partners and are not guaranteed. PetJoyVault is not responsible for delays caused by customs, natural disasters, or carrier strikes.
8. Limitation Of Liability
PetJoyVault does not manufacture the products sold on this website. To the maximum extent permitted by law, PetJoyVault shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation lost profits, lost revenue, or replacement costs, arising from your use of any of the products procured using the Service.
9. Indemnification
You agree to indemnify, defend and hold harmless PetJoyVault and our partners from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
11. Contact Information
Questions about the Terms of Service should be sent to us at: support@petjoyvault.com